Engineering Your Networking Experience – Program Recap

On January 26th, 2021, Kelly Schrank, an Associate Fellow of the Society for Technical Communication (STC) and a technical writer and editor with over 20 years of experience in different industries, presented the “Engineering Your Networking Experience” webinar for STC. The purpose of the webinar was to describe how to network effectively and to present tips for people with introverted personalities to connect with other people at networking events.

To introduce the webinar, Schrank made an analogy suggesting that people should think about networking the same way they think about their jobs. People often face challenges at work that make it unlikely that they would consistently enjoy their jobs every day. Similarly, most people do not always enjoy networking; however, just as people stick to a job because of pay, benefits, opportunities to gain experience, job satisfaction, and other reasons, they network to reap its benefits.

Schrank quoted the definition of networking: “a supportive system of sharing information and services among individuals and groups having a common interest” (, n.d.). People network to build relationships, to learn from other people they meet, and to share ideas. What is important to remember is that networking is not transactional, and to succeed at it, attendees must be relational with each other and not use each other as a means to an end. For example, simply asking a stranger for a job would be detrimental to building a relationship with that person.

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Microcontent Program Recap

On November 10, 2020, Joyce Lam, the President of Society for Technical Communication for the Toronto chapter, delivered a virtual presentation describing the topic of microcontent, its significance, and how it relates to user experience. To put this discussion into perspective, she described how content evolved, beginning in 100,000 BCE when communication occurred mainly through spoken word, and then she explained how, over time, content expression advanced to the use of stone, parchment, presses, computers, and the World Wide Web. Today’s communication focuses more on integrating technology with the spoken and written word, which is disseminated through the Internet of Things. Organizations are also trying to figure out how technology can be used to help users work with information. Continue reading “Microcontent Program Recap”